Client Reopen : Subject: Re-Opened NEOS Ticket: #[srnumber] [srsummary]
–REPLY above this line to respond– Hi [contactfirstname], Your service ticket has been Re-Opened. We have re-opened ticket, “[srsummary]”.  We apologize for any inconvience this issue is causing. We will get a NEOS team member assigned quickly to resolve the issue. Click on the “View My Ticket” to review or add additional information. View My