We do some much more than tech support!
The year is 2002 and our founder Robert Collins is searching for technology service providers to support physicians in the local community. At the time, Robert was the Chief Information Officer of the hospital and did not have the resources to provide technology support for both the hospital and physicians. His solution was to find local resources to augment his internal technology team. There were a lot of companies offering network, server, personal computer, and telecom “break/fix” support. However, none of the companies had the capability to provide support to physicians and their staff on how to best leverage technology to improve patient communication, safety, operational efficiency, or cash flow. The support companies were simply “wrench-turners”, fixing problems when they occurred, rather than working with the practices to develop technology strategies that were the least disruptive to their workflow.
NEOS was born July 2003 to provide daily support of every facet of technology and to help clients transform their businesses by not just using technology, but leveraging technology. Robert created a team of technical and professional resources focused on moving clients to total tech maximization. Professionals with specific knowledge and experience in business, healthcare, and government teamed with engineers and analyst to provide outstanding information technology support and consulting that can be leveraged by any business.
NEOS’ initial focus was healthcare and small to mid-sized business. The local government center of excellence was added in 2007. K-12 education was added in 2015. We continue to move forward.
MISSION, VISION, VALUES
Mission
Help Organizations, their teams and clients leverage technology in their daily routines to achieve extraordinary success while improving our families and communities.
Vision
Make leveraging technology simple, seamless, and successful for everyone.
Core Values
We love our culture. It is what drives our company.
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- We build a positive team and family spirit.
- We focus on the client and all else will follow.
- We embrace and drive change.
- We create fun.
- We are adventurous, creative, and open-mined.
- We pursue growth and learning.
- We build open and honest relationships through communication.
- We do more with less.
- We are passionate and determined.
- We are humble.
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