Client Closed: Subject: Updated NEOS Ticket: #[srnumber] [srsummary]
–REPLY above this line to respond– Hi [contactfirstname], Your service ticket has been Closed by Client. The status on service ticket # [srnumber] has been changed to [srstatus] and is considered closed. The service ticket was closed by you or someone from [companyname]. If this ticket was closed in error, please reopen the ticket by clicking